I sent my cluster in for repairs, it is a 2002 Ford F-250, the gauge cluster went completely blank full power loss, I shipped the cluster off on a Friday and had it back within a few days, great customer service and fast turnaround time, five star service!
The dash came better than it was sent. They fixed the issue perfectly.
02-04 Ford Superduty Instrument Gauge Cluster Repair
Got exactly what I ordered. On time. Works great. Looks great.